Leopard Orchid Safaris limited is one of the best adventures and tour operators in Kenya and within East Africa Countries. It is made up of a professional team with key skills needed in the field of tourism. We arrange safaris for people with passion and in search of African cultures, gorilla trekking, beach holidays, mountain climbing, wildlife and wilderness. As Africans we are bound to show you many of the intimate and interesting details of our lifestyle and cultural heritage, in addition, we expose our client to the very deepest part of Africa where they are able to easily spot and see big five animals with large geographical condition giving you a good nature to take memorial photos from all angle.
Vision
Our vision is to be innovators, leaders and creative in the concepts of travel, positioning our company in the market within the best tourism companies in Kenya, being recognized for our professionalism and high quality products.
Mission
Our Mission is to perform and deliver excellent quality service to our clients. Providing them unforgettable travel, enjoyable, with guaranteed services that exceed their expectations, with this objective, we aim to earn the reputation as “Your Preferred Travel Agency”. The satisfaction of our customers and extraordinary service is the main aim, saving your time and money while providing the best value for your trip.
Core Values
As you would expect of a well-established, professional organization, we have certain core values which are at the heart of everything we do. You can read about these below: they will tell you a bit about ‘Who We Are’
Communication
Our lifeblood is good communication. Our travelers tell us what they want, what they need, and we listen. Then we deliver it. We communicate openly and honestly, ensuring that travelers’ expectations are met. At Easy Travel, communication means that everyone understands what is required, that everyone is on the same page. If our traveler has a special dietary requirement, we ensure that the hotels and safari camps are aware of this and meet their needs; if travelers have specific wish-lists of wildlife they want to see out on safari, our driver-guides will bend over backwards to try and fulfill them. Tell us what you want, we’ll listen.
Knowledge
We have the knowledge, we want to share it. As a truly local company with over 10 years of experience, we really know Kenya, its landscapes, its people, its wildlife. But equally importantly, we are determined to share that knowledge with you, so that you can get to know our beautiful country, too. From the moment you make your first inquiry to the moment you leave, you’ll find we have the knowledge to make your trip unforgettable. Our staff will help you plan your trip; our driver-guides are often praised for ‘going the extra mile’ to ensure that our travelers have the best experience possible. Our knowledge becomes your knowledge.
Honesty
We know that reputations are hard to win and easy to lose. That’s why we set such importance on integrity, honesty and fairness throughout our organization. We listen to our customers and strive to meet their expectations. From the moment when we help our customers to make the right choice about their travel experience to Kenya, we say what we mean and mean what we say, communicating clearly throughout. Perhaps even more importantly, we ensure that we do what we say, delivering on our promises while carrying out our business in accordance with the very highest ethical standards.
Passion
We know that Kenya is a very special place, a unique place with some of nature’s most spectacular sights and wonders. We are really passionate about sharing its natural gifts with all our travelers – that is our challenge. We are all committed to showing you the very best of our region, committed to ensuring that our passion becomes your passion. At Leopard Orchid Safaris Ltd., we work hard to make sure that you take home the very best memories of our company, our people, and of beautiful Kenya.
Valuing Relationship
We value all our relationships – relationships with our customers, relationships with our partners, relationships with our communities and relationships with our environment. Building a sustainable business is only possible through longstanding, sustainable relationships and we believe that establishing, valuing and nurturing these relationships is the key to the satisfaction of our customers and the success of our business.
Experience
We have a lifetime of experience and we are determined to use it to give you… the experience of a lifetime. Most of our travelers want to get off the beaten track and explore and we have the expertise and experience to make that happen. Our drivers and guides are focused on trying to find something unique, something special, something unforgettable for all our travelers. But above all, our experiences are authentic.
Excellent Service
Delivering excellent service, every time. That’s our objective, the very benchmark for judging our success. Whether it’s helping you to work out an itinerary, or answering your queries fully and promptly, or providing you with the best photo opportunities out on safari, we are constantly reviewing our performance to ensure we are meeting the high standards we demand of ourselves. And of course, the high standards that our guests demand of us. Excellent service is a way of life, not a choice. Providing it to every traveler, every time is our goal.